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PHWC BRINGS BACK BEST PRACTICES FROM MALAWI
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PHWC BRINGS BACK BEST PRACTICES FROM MALAWI

4th September 2016

The Southern Region Water Board, Zomba, and The Lilongwe Water Board, Malawi played host to staff of Port Harcourt Water Corporation as part of the many efforts put in place by the Corporation to ensure that the capacity of the staff is developed. The essence of this tour is for the staff of the Corporation to have in depth knowledge on the commercialization of a water utility. Several PHWC departments and units were represented on the trip including: commercial department which comprises of Commercial and Business development, Metering and Billing and Customer Relations; Water Operations; Human Resources; Monitoring and Evaluation; Accounts; Procurement; Community Relations; etc.

The team study tour to Malawi took place from the 26th August – 4th September, 2016 and was received by the chairman of the SRWB Board, Mr. John Kapito who gave the opening remarks. Chief (Hon.) Ibibia Walter, Commissioner for Water Resources and Rural Development also gave a speech stating that the team has come to learn from an institution that has under gone a lot of reforms which has yielded positive outcomes.

Engr. Robert T. Hanjahanja, the CEO of SRWB, gave a presentation on the water supply system. In his presentation, he outlined the achievements of the SRWB in the last three years. Engr. Hanjahanja outlined the various projects that were externally funded by the World Bank as well as internally funded projects, their respective progress reports and the challenges encountered.

PHWC BRINGS BACK BEST PRACTICES FROM MALAWI

The Managing Director, PHWC, Mr. Kenneth Anga stated in his presentation that the Corporation is currently undergoing some reforms in the water sector and therefore it became imperative to seek out and exchange ideas with a utility which has succeeded in that area in order to ensure optimum service delivery.

The Head, Billing, Revenue Collection and Customer Service, Ms. Ritta Makwangwala gave an overview of the departments progress, she spoke on the procedures for new meter connection, meter reading and Billing, procedures for revenue collection and customer complaints handling procedures.
To further ensure capacity building, the team was paired with their respective relevant offices and staff at SRWB to have firsthand knowledge of the activities in the department whilst the senior team members, the managers held a closed door meeting with the top management of SRWB to discuss issues bothering on governance in the water sector.

The team also visited the Mulunguzi Dam, Zomba Main treatment plant, Mangochi site office and Treatment plant and the intake point at the Shire River, it was indeed a beauty to behold especially from a country that is defined by its topography of highlands and dams. The people of Zomba areindeed hospitable as well as amiable; they speak English, although they have their native language known as the ‘Chewa’ Language spoken in the southern region of the country.

Furthermore, the team departed Zomba, for Lilongwe, the capital city of Malawi to understudy their water system. The team was received by the CEO of Lilongwe Water Board, Engr. Alfonso Chikuni who gave a presentation on the Financial Performance Turnaround of Lilongwe Water Board. In his presentation, he explained that the Water Board had to improve their operating systems, supervise work culture and ethics, increase customer loyalty programs, change management focus and overcome their challenges. The CEO, Lilongwe Water Board on behalf of his staff pledged to be committed and focus driven to actualize the goals of PHWC especially as regards commercialization.

SANIABONANI FROM SWAZILAND
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SANIABONANI FROM SWAZILAND

by Fiberesima Dennisada
19th – 29th August 2016

Port Harcourt Water Corporation embarked on a two-week long study tour to Swaziland Water Services Corporation (SWSC), Ezulwini, Swaziland.

The tour was carried out in two batches and the main objective was to under study the visited utilities and adopt best practices, direction, commitment and processes and systems as well as procedures required to help PHWC achieve full commercialization and operational efficiency as a fully corporatized business structure that is accountable and responsive to the public while providing improved water and sanitation services to her customers in an efficient and sustainable manner.

The first batch of the tour which lasted from 19th – 25th August 2016 was tagged the reform batch and had a focus on Reforms, Corporate Governance, Sector Coordination (Relationships between policy holders and operators) and Human Resources Management. Participants included a delegation of Government officials, Rumuola traditional Community leaders, Top Management of PHWC, Project implementation unit and PMC facilitator.

The team was received by the SWSC Managing Director, Engr. Peter Bhembe who made a presentation touching topics like water sector reforms, tariffs procedures, operations of Swazi Water Services Corporation, Service Level Guarantees (SLGs), and the various Management systems put in place by SWSC.

The team was received by the SWSC Managing Director, Engr. Peter Bhembe who made a presentation touching topics like water sector reforms, tariffs procedures, operations of Swazi Water Services Corporation, Service Level Guarantees (SLGs), and the various Management systems put in place by SWSC.

The second batch which was the operational team lasted from the 26th – 29th August, 2016. The team comprised of PHWC operational staff covering Communication, IT, HSE, Water Operations, Laboratory Services, Accounts, Administration, Waste Water Operations and Monitoring & Evaluation Departments.

SANIABONANI FROM SWAZILAND

Each member of the team had individual interactions with their SWSC counterparts and was opportune to learn from a practical explanation of their departments’ functions. They were also equipped with technical advice as well as documents that would improve their capacity to perform effectively in their designated departments.
Apart from the Swaziland Water Services Corporation office where most of the activities took place, some other facilities visited by the teams include: SWSC Water Treatment Laboratory; Matsapha Water Treatment Plant; Ezulwini Sewerage treatment Plant located on the banks of Mbabane River;Sikhumbo water Kiosk, Royal Swaziland Sugar Corporation (RSSC), Simunye; Mantenga cultural village; and the Ludzidzini Royal Residence, Lobamba.

The study was made complete by the cultural exchange that took place through interaction between the team and all the Swazi people that crossed our path. We learned their way of life, we ate their food and we learned to greet saying ‘Saniabonani’ and responding ‘Yebo. Perhaps the peak of our Swazi Cultural experience was attending the annual Reed Dance at the Ludzidzini Royal Residence where we witnessed thousands of Swazi young women working in solidarity and celebrating their chastity.
A visit to the Mantenga cultural village gave us a clear picture of the Swazi family structure and domestic cultural practices. A few of us were lucky enough to get hands on lessons on how to perform the Swaziland Cultural dance.

The highlight of the study tour was the team building exercises facilitated by SWSC which was designed to foster team spirit and better understanding of team members. Colour & Shape profiling, Games and Quizzes were some of the activities which made up the exercises. Teams were taught how to relate with and manage the different kinds of people among us, especially those in managerial/ leadership roles to which this information was most valuable.

The most significant observation gotten from this trip to Swaziland is the important role the people have played in the development of the corporation and the obvious recognition given to this fact. The staff of the corporation had a zeal for their jobs which was completely admirable, perhaps this is a general Swazi disposition as this mentality of commitment and contentment was seen everywhere we went.
Looking back, I believe the trip achieved its aim of giving participants the opportunity to observe and emulate best practices as the entire team (both Government officials and PHWC staff) came back fired up and determined to give their absolute best to make PHWC and the project a success

PORT HARCOURT WATER CORPORATION RECEIVES WATER OPERATORS LICENCE
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PORT HARCOURT WATER CORPORATION RECEIVES WATER OPERATORS LICENCE

18th August 2016

Port Harcourt Water Corporation on Thursday 18 August, 2016 received the Rivers State Water Operator License from the Rivers State Water Services Regulatory Commission (RSWSRC). The event which took place at the Conference Room of the Rivers state Ministry of Water Resources and Rural Development, Port Harcourt was witnessed by the Commissioner Chief Ibibia Walter and other senior officials of PHWC and the Ministry.

While handing over the Certificate, the Director General of the Commission, Mr. Chris Obasiolu said that issuing of Water Operators License to all qualified operators is one of the statutory responsibilities of the Commission. He also stated that “Port Harcourt Water Corporation having fulfilled all requirements and fully paid its licensing fees is hereby granted license to produce and distribute safe, clean and affordable water to the people of Obio / Akpor and Port Harcourt Local Government Areas of Rivers State”,. He further stated that PHWC was not operating illegally before now because the Corporation was issued with provisional license. “by this license, PHWC is now fully empowered to operate as a water service provider“ he concluded.

While handing over the Certificate, the Director General of the Commission, Mr. Chris Obasiolu said that issuing of Water Operators License to all qualified operators is one of the statutory esponsibilities of the Commission. He also stated that “Port Harcourt Water Corporation having fulfilled all requirements and fully paid its licensing fees is hereby granted license to produce and distribute safe, clean and affordable water to the people of Obio / Akpor and Port Harcourt Local Government Areas of Rivers State”,. He further stated that PHWC was not operating illegally before now because the Corporation was issued with provisional license. “by this license, PHWC is now fully empowered to operate as a water service provider“ he concluded.

PHWC PMC PAYS ADVOCACY VISIT TO COMMISSIONER FOR BUDGET AND ECONOMIC PLANNING
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12th August 2016

As the implementation of 3rd National Urban Water Sector Reform and Port Harcourt Water Supply and Sanitation Project progresses, the Project Management Consultant Team Leader Engr. Martin Ede and his team held an advocacy and interactive meeting with the Honourable Commissioner Rivers State Ministry for Budget and Economic Planning; Hon. Barrister Isaac Kawalu. The meeting was held at Landmark Hotel on Friday 12 August, 2016 had the Permanent Secretary of the Ministry Mr. Felix Odungweru also in attendance. The PHWC PMC Team include also Engr. Emmanuel Idoniboye; the Project Manager, Mr. Francis Fakoyejo; Financial Management Expert, Mr. Christian Maduka; Communications and Social Marketing Expert, Mr. Barine Lenee; the Internal Auditor and Ms. Fiberesima Dennisada; Communications and Public Relations Officer. The Commissioner said the Governor of Rivers State Chief Barrister Nyesom Wike is committed to the success of Port Harcourt Water Supply and Sanitation Project because provision of clean water and sanitation services is part of his campaign promises. He stated further that Rivers State Government will provide all the necessary support needed to ensure that the Port Harcourt Water Corporation succeeds with all its Projects because of the enormous benefit that will be derived from them for the people of Rivers State. According to the Commissioner, PHWC when it succeeds will not only provide clean water to the people but provide employment to the unemployed youths. The PMC Team Leader Engr. Martin Ede thanked the Commissioner for accepting to meet with them.

PHWC TAKES GRASSROOT STAKEHOLDERS ENGAGEMENT FOR PORT HARCOURT WATER SUPPLY AND SANITATION PROJECT TO RUMUEME ANCIENT KINGDOM
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PHWC TAKES GRASSROOT STAKEHOLDERS ENGAGEMENT FOR PORT HARCOURT WATER SUPPLY AND SANITATION PROJECT TO RUMUEME ANCIENT KINGDOM

11th August 2016

The Traditional Ruler and Chairman of Rumueme council of Chiefs, HRH Engr. Chief Larry Nyeche JP has pledged the support of the entire Rumueme extended and nuclear kingdom to the Port Harcourt Water Supply and Sanitation Project. Chief Nyeche gave this assurance when the Project Implementation Unit PIU of Port Harcourt Water Supply and Sanitation Project paid an advocacy and project briefing visit to Rumueme Council of Chiefs. Chief Nyeche while receiving the team said: “ This Project is a welcome development. We are well aware that the Government of Rivers State in the past has been making efforts to actualize this same dream. The Greater Port Harcourt City Plan articulated the standard sewerage system, drainage and water supply stations be built” He pleaded that the Port Harcourt Water Corporation and Government of Rivers State make extra effort to see that the Project is actualized.

HRH Engr. Chief Larry Nyeche JP

“The lives and environment of the people of Rivers State need to be improved adding that the very poor sanitation and very unhealthy standard of living amongst the people, leading to increase vices amongst the people especially the youths” he opined. Chief Nyeche further said: “Even if the people need to be discomforted for a while for a meaningful development to take place , the people of Rumueme will support it . The Rumueme people support the Project in its entity” he concluded. Earlier, the Communications and Social Marketing Expert of PHWC, Mr. Christian Maduka had introduced the Port Harcourt Water Supply and Sanitation Project to the Council of Chief outlining the various benefits, expectations and likely challenges to the people of Obio Akpor and Port Harcourt Local Government Areas. “We have come to tell you about this Project and to seek your support and also to tell you to tell your people to position themselves to take every advantage of it” he said.

PHWC IS EMPOWERED BY RIVERS STATE WATER DEVELOPMENT LAW NO. 7 OF 2012 TO TEST WATER QUALLITY IN PORT HARCOURT.
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10th August 2016

PHWC IS EMPOWERED BY RIVERS STATE WATER DEVELOPMENT LAW NO. 7 OF 2012 TO TEST WATER QUALITY IN PORT HARCOURT

RUMUOKWUTA CLAN HOSTS PHWC DELEGATES
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PORT HARCOURT WATER CORPORATION RENOVATES EAGLE ISLAND WATER TREATMENT PLANT

10th August 2016

The Rumuokwuta Clan of Port Harcourt played host to the Port Harcourt Water Supply and Sanitation Project Implementation Unit PIU Team. The Team visit to Rumuokwuta took place on Wednesday 10 August, 2016 is part of the continuation of its advocacy visits to the 28 wards in Obio Akpor and Port Harcourt Local Government Areas where the new Project will traverse. The Traditional Ruler of Rumuokwuta clan, His Royal Highness Chief Eze Victor received the Team in company of the Chairman Rumuokwuta Community Development Committee Comrade Bright Happy, the Executives of Rumuokwuta CDC and other gate keepers of the community. The Communications and Social Marketing Expert of PHWC Christian Maduka told the gathering that the reason for the visit was to brief them about the National Urban Water Sector Reform and Port Harcourt Water Supply and Sanitation Project recently launched in the State. The project is being implemented by Rivers State Government through the Port Harcourt Water Corporation is implementation the Port Harcourt Water Supply and Sanitation Project to provide water and sanitation services for the population within the Port-Harcourt and Obio Akpor Local Government Areas. The project is being implemented with support from the African Development Bank and the World Bank. The overall purpose of this project is to enhance the supply of potable water and improved sanitation service facilities within Port-Harcourt and Obio/Akpor. It is also aimed at meeting projected demand of these services up to the year 2040. This will be achieved through the following results: Improving water production in the project area through the expansion of storage facilities, distribution networks and metering of new connections within Port Harcourt and Obio/Apkor LGAs, Establishment of appropriate institutional and organizational arrangements for the effective operation and maintenance of the completed schemes. He also stated that the creation of PHWC out of old Rivers State Water Board by law was all part of Government’s

interest to ensure that safe and clean water is made available to the people of Obio Akpor and Port Harcourt LGAs. The Social Safeguard and Gender Expert Mimidoo Achakpa said women and youth will be given attention within the empowerment and graduate placement components of the Project when the contracts for the constructions start. “There will be social inclusion, the vulnerable and physically challenged will be be put into consideration” she added. Mr. Gilbert Emmanuel the Legal Adviser to PHWC said that PHWC is working in line with the constitutional provisions which enjoins all the citizens to be part of development in their communities. “The PHWC infrastructures and the Project belongs to the community, please support it” he said. Some of the questions that were asked by the Rumuokwuta community during the visit includes: Is there money available to fund the project?, What are the financial commitments from the community to this water project? What will be the fate of those who own private water wells and boreholes? Etc. The Communications and Social marketing Expert provided answers to some of the questions but promised the community that the meeting will be repeated in a bigger level in a near future.

RUMUOLA COMMUNITY LEADERS AND GATE KEEPERS AGREE TO SUPPORT PORT HARCOURT WATER SUPPLY AND SANITATION PROJECT
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by Daniel Ochoma
9th August 2016

On Tuesday 9 August, 2016 the highest Community governing body of Rumuola Clan played host to the Project Implementation Unit of Port Harcourt Water Corporation PHWC. The Traditional Ruler of Rumuola Clan, HRH Eze Ambassador R.E Amadi JP, Eze Epara III of Ola Kingdom, his Council of Chiefs, Community Development Committee Chairman, Youth and Women Leaders and other eminent opinion leaders from Rumuola Clan were in attendance. Eze Ambassador Amadi in his speech pledged the support of his community to the Port Harcourt Water Corporation. “On behalf of the people of Rumuola Clan, I promise the Corporation the support of my people. We are your host community and we shall always support your projects” he said. He also reminded the delegates that several promises made to Rumuola Community in terms of employment of youths, award of contracts and citing of Community development projects have been actualized. “We are a very peaceful and peace-loving community and as such will continue to press that what is due to us is given to us”. The Traditional Ruler also used the opportunity to thank the management of PHWC and the Government of Rivers State for all the assurances given to Rumuola community so far, adding that the community has very strong faith that all her sacrifices will one day be rewarded. The Communications and Social Marketing Expert of PHWC; Christian Maduka introduced the Urban Water Sector Reform and Port Harcourt Water Supply and Sanitation Project to the Community Heads. He said that the Project by the end of 2020 will have provided regular access to safe, clean and affordable water and sanitation services to the urban communities in Obio Akpor and Port Harcourt City Local Government Areas of Rivers State. “We are sent here to tell the Leaders of this community about this Project which was launched by the Governor of Rivers State on 15 April, 2016” he said. “There are so many benefits this Project will provide to all the residence of the two Local Government Areas, this include employment and increased standard of living”.

Mr. Maduka added that the Project is funded by Loan accessed by the Government of Rivers State from World Bank and African Development Bank. This means that the Project is being funded by Rivers State Government through the two Banks. He urged the Rumuola Community Leaders to make very good use of the information and tell their people to position themselves to benefit from the enormous goodies which the Project will bring into their wards. In his own presentation, the PHWC Legal Adviser Mr. Gilbert Emmanuel urged the Rumuola Community to make efforts to understand the Rivers State Water Development Law and follow the path of dialogue always in negotiating for things that will benefit their Community adding that Port Harcourt Water Corporation is a very new corporation which must be supported to grow and not be suffocated with pressures of demands from interest groups. The Institutional Development and utility Management Expert Engr. Hossana Dajan said that part of his job on the Project is to ensure that all the policies of the funding banks concerning youth and graduate employment is adhered to. He said that PHWC has began to develop terms of references for the contractors to ensure that they give priority to employ youths, women and people from the Project areas than others . Mimidoo Achakpa the Social Safeguard and Gender Expert added that there will equal opportunity for all: women, men, youths, vulnerable people etc. in the project. “Even those who might be affected in one negative way or another will be compensated commensurately” she concluded.

RUMUADAOLU COMMUNITY PLEDGES SUPPORT FOR PORT HARCOURT WATER SUPPLY AND SANITATION PROJECT
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RUMUADAOLU COMMUNITY PLEDGES SUPPORT FOR PORT HARCOURT WATER SUPPLY AND SANITATION PROJECT

9th August 2016

“On behalf of the Rumuadaolu community, I give you my word. We shall support the National Urban Water Sector Reforms and Port Harcourt Water supply and Sanitation Project.” Those were the words of the Assistant Paramount Ruler of Rumuadaolu kingdom, Chief F.O Amadi while receiving the team from Port Harcourt Water Corporation who paid him and the Gate keepers of Rumuadaolu community an advocacy visit recently. “We are pleased that Port Harcourt Water Corporation deemed it fit to consult the leaders of our community to tell us about the Project. The Project from all we have been told will benefit all of us” he concluded. Earlier the Chairman of Rumuadaolu Community Development Committee Comrade Stephen Atuzie said that the project is a welcome development to the community. He assured the Corporation of their continued support to ensuring that the vision of the project is fulfilled. “Our community is one of the most peaceful in Rivers State as such we welcome any meaningful development that will benefit our people” he added. Introducing the purpose of the visit, the Communications and Social Marketing Expert of PHWC started by giving a general over view of NUWSR & PHWSSP Project. He told the Rumuadaolu Community that Rivers State Government and the Port Harcourt Water Corporation (PHWC) are implementing a project to provide water and sanitation services for the population of Port-Harcourt and Obio Akpor Local Government Areas.

The project is part of a wide sector institutional reform embarked on by the Rivers State Government, and is planned to be implemented with parallel financing support from the African Development Bank (AfDB) under the Urban Water Reform and Port-Harcourt Water Supply and Sanitation Project, and by the International Development Association (IDA), hereafter also referred to as World Bank (WB), under the third National Urban Water Sector Reform Project (NUWSRP3). The Project will bring so many benefits to the communities in the two local government areas and proceeded to give a summary of the project. He said that the Rivers State Water Sector Development Law No.7 of 2012 brought about the Corporatization old Rivers state Water Board and birthed Port Harcourt Water Corporation adding that the water reforms laws gives the new Corporation the mandate to become a legal entity. The NUWSR and PHWSSP Project will bring benefits in terms of the empowerment of the women, youths and capacity building off all water and sanitation stakeholders in the areas covered by the Project. He told the community representatives that the sensitization/advocacy meeting is to lay the foundation for the larger and future stakeholder’s meeting adding that the individuals who own boreholes are encouraged to test the quality of their water at the state of the art Water Quality and Analysis laboratory of PHWC. The Communications Expert added that the little payment that will be required from the water consumers when the time comes for the water and sanitation services will be to ensure sustainability and improved service delivery. “The project funders seek to bring prosperity and not poverty to the people of the community, therefore no one will suffer any hardship because of the project. There are also tools put in place to compensate anyone affected negatively by the project” he said. The funding of this project is based on an funding understanding and agreement between World Bank, African Development Bank and Rivers Tate Government of Nigeria. The Utility Management and Institutional Development Expert added that the customer service unit has been established to entertain and handle all complaints and issues and to ensure excellent customer delivery. .

RUMUOLA NEWLY ELECTED YOUTH FORUM LEADERSHIP VISITS PORT HARCOURT WATER CORPORATION
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5th August 2016

The Rumuola Youth Forum could serve as a good platform of understanding between the Community and Port Harcourt Water Corporation and can serve as very good platform for continued interaction with the Corporation” This was the welcoming words of Engr. Bowadwa Ngiangia, the Head of Water Operations of PHWC while receiving the Executive Committee of newly elected Rumuola Youth Forum who paid a courtesy visit to Port Harcourt Water Corporation. Engr. Ngiangia who received the Forum onbehalf of the Managing director Mr. Kenneth Anga said “Looking at young members of your Exco, I see a lot of hope for Rumuola Community and I can say that this has given me a clearer picture of the high expectations for your Forum”. Responding, the President General of Rumuola Youth Forum Engr. Samuel Nsirimovu said Rumuola Youth Forum appreciates the efforts of Rivers State Government to revitalize Port Harcourt Water Corporation. “I will strive to change the ways my predecessors approached issues. My focus is to develop the Rumuola youths through empowerment and education so that Rumuola youths will stop to be associated with touting and other vices” . Continuing, Nsirimovu said that Rumuola Youth Forum will be 20 years in 2017 and will be requiring assistance of PHWC to build and equip its Secretariat with computers. “I was also offered employment by Commissioner for Water Resources and Rural Development into PHWC, I will plead that action is expedited on that so that I can be absorbed into the PHWC fold” he concluded. Mr. Gilbert Emmanuel the Legal Adviser to PHWC urged Rumuola Youths to help nurture PHWC to grow and not put so much pressure on the new Corporation through big demands and expectations.

STUDENTS OF NATIONAL OPEN UNIVERSITY OF NIGERIA PORT HARCOURT VISIT PHWC WATER QUALITY TEST AND ANALYSIS LABORATORY

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STUDENTS OF NATIONAL OPEN UNIVERSITY OF NIGERIA PORT HARCOURT VISIT PHWC WATER QUALITY TEST AND ANALYSIS LABORATORY

by Dennisada Fiberesima
4th August 2016

The operations of Port Harcourt Water Corporation has been receiving attentions from far and wide. On Thursday 4 August, 2016, over 58 students from the Department of Environmental Science and Resources Management of National Open University of Nigeria (NOUN) Port Harcourt campus came on a field trip to the Corporation. The purpose of the field trip was for the students to gain insight into and get first hand experience of Water Resources Management, especially water production processes. The students were taken on a tour of the PHWC facilities by Human Resources Assistance Solikume Joel, Public Relations Officer Fiberesima Dennisada and Water Operations Officers Anosieya Onyige and Edward Lawson. The tour was concluded by a visit to the PHWC Water Quality Laboratory where they were given an in-depth description and practical demonstrations of our water analysis and treatment process. It is expected that the knowledge gained would aid said student in understanding their chosen course of study better.

PHWC STAFF TRAINED ON EFFECTIVE COMMUNICATIONS SKILLS IN PORT HARCOURT
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PHWC STAFF TRAINED ON EFFECTIVE COMMUNICATIONS SKILLS  IN PORT HARCOURT

1st—4th August 2016

A 4-Day Training Workshop on Effective Communications Skills was held for staff of Port Harcourt Water Corporation. The Workshop which started on Monday 1st and ended on Thursday 4th August, 2016 had over 35 staff of the Corporation in attendance. Declaring the training sessions open, Engr. Martin Ede, the Team Leader of Project Management Team for the Port Harcourt Water Supply and Sanitation Project urged the participants to make the best use of the opportunity by devoting efforts to take many skills away from the training. He said that the series of internal trainings by the Consultants for the PHWC is part of the deliverable of the Project.

According to the lead Facilitator of the Training Mr. Christian Maduka, the Communications and Social Marketing Expert, the objectives of the Workshop include: To enhance the skills staff of PHWC in Utility reform, introduce the staff to effective communication techniques, introduce staff of PHWC to communication demands of National Urban Water Sector Reform Project of communications personnel in a water utility. Some of the modules delivered at the Workshop include: the legal and historical background of water institutions in River State, importance of communications and social marketing personnel in a utility company, introduction to social marketing, steps to social marketing, stakeholder mapping and engagement , effective communications strategy, public speaking skills, communications matrix, basic writing techniques and audience sociology and analysis among others. According to the Managing Director of PHWC; Mr. Kenneth Anga, said that “building capacity for the staff of Port Harcourt Corporation is a major component of the National Urban Water Sector Reform and Port Harcourt Water Supply and Sanitation Project”.

The outcomes of the Workshop included enhanced communication skills of the PHWC staff, total subscription to the entire water and sanitation reform and better performance of their duties. The training was another opportunity created by the Project Management Consulting Team to explain what is expected from the staff of PHWC in the implementation of the Project. Certificate of participation were awarded to staff who participated fully in the 4-day training workshop.

PORT HARCOURT WATER CORPORATION RENOVATES EAGLE ISLAND WATER TREATMENT PLANT
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PORT HARCOURT WATER CORPORATION  RENOVATES EAGLE ISLAND WATER TREATMENT PLANT

by Enefaka Okoye
3rd August 2016

In its effort to improve on the services to its customers, the management of Port Harcourt Water Corporation is embarking on the renovation of one of its pumping stations at the Eagle Island district of Port Harcourt. The Eagle Island Water Treatment and Pumping Station is currently partially shut down because a comprehensive maintenance and upgrade of the facility is being done. This is one of the many efforts that PHWC has taken to ensure that the residents of Eagle Island in Port Harcourt enjoy excellent service delivery from the Corporation.

According to the Water Operations Manager of PHWC; Engr. Bowadwa Ngiangia, “We are making all efforts to ensure that our services at Eagle island is efficient and regular. The reason is quite simple. We are using the Eagle Island as our pilot project. Anything that works at the Eagle Island will be replicated in other locations under our mandate”. Speaking further, Engr. Ngiangia said “The contracting firm, LOWPEL AND GEOWALK Nigeria LTD has assured us that they are working tirelessly to ensure that the renovation work be completed within the shortest time possible in order to resume full operations at Eagle Island”. He further stated that the major aim of embarking on this face lift is to ensure that PHWC customers have high confidence in our services which is built on quality, accessibility and availability of water. He also appealed to the PHWC customers at Eagle Island to bear with the Corporation adding that the services will surely be better at the completion of the renovations.

INTERNAL M&E FRAMEWORK TRAINING WORKSHOP OPENS IN PORT HARCOURT WATER CORPORATION.
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INTERNAL M&E FRAMEWORK TRAINING WORKSHOP OPENS IN PORT HARCOURT WATER CORPORATION.

20th – 22nd July 2016

Port Harcourt Water Corporation commenced the process for the establishment of a Monitoring and Evaluation M&E Framework for the implementation of Urban Water Sector Reform and Port Harcourt Water Supply and Sanitation Project.

This process was strengthened with a 3 day M&E Framework Development Workshop for the entire staff of the Corporation. The main objective of the workshop was to gather information and data for the development of an M&E Framework document for the Corporation.

According to the Charles Hemba, the M&E Expert for the Project Management Consultants, “Remarkable information is being gathered from the on-going workshop and when this is through, all pieces of information obtained through this process, will be put into draft document for ratification. The final framework document will harmonize all the indicators for the project taking into cognizance the array of stakeholders’ interests in the project”.

PHWC STAFF TRAINED ON FAECAL SLUDGE MANAGEMENT SKILLS IN THE NETHERLANDS.
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PHWC STAFF TRAINED ON FAECAL SLUDGE MANAGEMENT SKILLS IN THE NETHERLANDS

15th July 2016

Edidiong Obot, a PHWC Planning and Sanitation Engineer participated in a Faecal Sludge Management course and was awarded a proficiency certificate at UNESCO-IHE, Delft, Netherlands

The course which took place from 27th June to 15th July 2016 had participants cutting across different continents and key professionals in the field of Sanitary Engineering as facilitators sourced from reputable institutions such as the UNESCO-IHE, Swiss Federal Institute of Aquatic Science and Technology (EAWAG), Bremen Overseas Research & Development Association (BORDA), the Red Cross, etc.
The training on Faecal Sludge Management came up at about the right time to adequately input skills towards successful implementation of the Port Harcourt Water Supply & Sanitation Project.

Engr. Edidiong stated that he is now able to describe the way excreta and fecal sludge are characterized, determine which technologies can be applied and for which type of fecal sludge, name and organize the key stakeholders in Fecal Sludge Management and also describe the relationship between sanitation and health. I also learnt about the challenges of emergency sanitation and know how emergency sanitation can be addressed”.

Through Engr. Eddidiong, PHWC now has the opportunity to be familiar with the latest developments in sustainable (on-site) sanitation solutions that can be applied in high density low income areas and conduct urban sanitation planning using the standard tools and templates.

PHWC BRIEFS NGOs AND CSOs ON UWSR AND PHWSS PROJECT
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PHWC BRIEFS NGOs AND CSOs ON UWSR AND PHWSS PROJECT

15th July 2016

As part of the conscious effort to engage all then relevant stakeholders in the implementation of Urban Water Sector Reforms and Port Harcourt Water Supply and Sanitation Project, the Project implementation Unit (PIU) of the Project met with some selected Civil Society Organizations in Port Harcourt recently.

The meeting was presided over by the Social Safeguard and Gender Expert and the Deputy Team Leader Project Implementation Team, Mimidoo Achakpa and was geared towards briefing them on the Project while seeking their support for its successful implementation. The meeting was also used as a forum to engage the groups in the Committees that will implement the Resettlement Action Plan RAP and Grievances Redress.

The Projects background and description including its scope and its benefits to the people was explained to the CSOs represented at the meeting. The various opportunities for and roles of the relevant NGOs and CSOs within the project especially in the sensitization of stakeholders were also emphasized.

The CSOs were urged to join in the sensitization of the public to ensure a smooth implementation of the Project. And PHWC PIU was able to get positive feedback and assurance of support from the representatives

PHWC URBAN WATER SECTOR REFORMS AND PORT HARCOURT WATER SUPPLY AND SANITATION PIU PAYS ADVOCACY VISIT TO OBIO AKPOR LOCAL GOVERNMENT
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PHWC URBAN WATER SECTOR REFORMS AND PORT HARCOURT WATER SUPPLY AND  SANITATION PIU PAYS ADVOCACY VISIT TO OBIO AKPOR LOCAL GOVERNMENT

July 2016

The preliminary advocacy activities of the Project Implementation Unit (PIU) of the Port Harcourt Water Supply and Sanitation Project commenced with a visit to Obio Akpor Local Government Headquarters.

The team which was led by the Social Safeguard and Gender Expert of the PHWC, Mimidoo Achakpa was received by the Head of Service of Obio Akpor Local Government Council Mr. Johnson Ogbuagu, the Director of Finance Davies Alapuye and Miebaka Ama, Director of Administration.

Among the PHWC PIU Team are: Toko Mike, Environment and Social Safeguard Expert; Vitalis Anoh, Sanitation and Hygiene Expert; Barrister Gloria Akor; Human Resources / Admin Manager PHWC; Christian Maduka, Communications and Social Marketing Expert and Tokuala Chuku, PHWC Environment & Social Safeguard Officer.

In his speech the HOS appreciated the team for reaching out to the Council to brief them about the project and promised on behalf the Caretaker Chairman of Obio Akpor LGA to provide all the necessary support that will enable the project to succeed.

The Communications and Social Marketing Expert of PHWC who spoke on behalf of the team told Head of Service that the Project will be implemented in Obio Akpor and Port Harcourt LGAs by Port Harcourt Water Corporation with the funds provided by World Bank, African Development Bank and Rivers State Government. He reiterated that the project will affect the people of the Local government Area in so many ways including empowerment through provision of employment and training for the people.

PHWC PARTICIPATES IN UNICEF/WORLD BANK WASH BOTTLENECK ANALYSIS TOOL WORKSHOP
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PHWC PARTICIPATES IN UNICEF/WORLD BANK WASH BOTTLENECK ANALYSIS TOOL WORKSHOP

13th – 15th July 2016

A 3 day National and State Workshop on the Water Sanitation and Hygiene WASH Bottleneck Analysis Tool was held in Abuja. The Workshop which was held from 13th—15th July, 2016 at Hotel Rockview Royale Abuja Nigeria was facilitated by UNICEF, World Bank and Federal Ministry of Water Resources and Rural Development FMWRRD with attendance cutting across diverse WASH stakeholders groups with PHWC well represented by top staff of the corporation.

The Workshop was organised under the Federal Government of Nigeria, UNICEF and UKAid Assisted Sanitation Hygiene and Water in Nigeria SHAWN Project 2010 –2018. The aim of the workshop was to conduct WASH Bottleneck Analysis for two states, namely Bauchi and Rivers covering rural and urban water and sanitation and hygiene sector. Another aim also was to identify the bottlenecks in the enabling environment and determine actions to remove them.

The bottleneck analysis is the systemic identification of factors preventing the attainment of sector objectives, specific causes of the bottlenecks and how they can be removed so that there will be accelerated progress in coverage and use of services by poor and vulnerable people.

The workshop participants called for immediate review of all identified bottlenecks in the WASH policies in Nigeria such as climate change issues and Sustainable Development Goals which were not well captured in the policy of 2012.

PHWC BEGINS METER RECOVERY EXERCISE AT EAGLE ISLAND, PORT HARCOURT
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PHWC BEGINS METER RECOVERY EXERCISE AT EAGLE ISLAND, PORT HARCOURT

11th July 2016

PHWC Metering Team commenced a Water Meter Recovery exercise on Monday 11th July 2016. The exercise is ongoing and so far, a total of 35 water meters have been recovered .

The exercise came on the wheels of the recent demolition of illegal structures embarked upon by the Rivers state Government at Eagle Island, an action which has taken a toll on the on-going campaign and operations of Port Harcourt Water Corporation (PHWC) to quantify the amount of water of supplied to the consumers on the Island as well as the cost of production and supply through water meters.

As a result of the on-going demolition exercise of illegal structures, the water meter installation exercise of the Corporation has been halted and stalled. Large quantity of already installed water meters have been recovered by the field technicians while others have been reported vandalized or stolen by unknown persons on the Island.

It should be recalled that a great fraction of PHWCs’ active customer base comes from the shanty houses and businesses around the Eagle Island. This is because majority of the well-to-do private homes have refused to subscribe to water metering initiative of the PHWC. The recovery exercise was to ensure the safety of PHWC Meters Installed at demolished properties.

COMMISSIONER FOR WATER RESOURCES HOSTS RUMUOLA COMMUNITY.
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30th June 2016

The Commissioner for Water Resources and Rural Development, Chief Walter Ibibia called for a peace meeting between the Rumuola community leaders and the Management of PHWC on 30 June, 2016. This was pursuant to the Monday, 27 June 2016 picketing protest staged by the community women in response to what they described as breach of contractual agreement and neglect by the government of Rivers State with regards to Port Harcourt Water Corporation.

In attendance was Traditional Ruler of Rumuola Ancient kingdom HRH Ambassador Sir Eze Rowland E. Amadi, Eze Epara-Ola III Nye-Nwe-Eli Rumuola, Rumuola High Chiefs, Community Development Committee Representatives, Women Leaders, Youth Leaders and Legal Team of the Community.

The Hon. Commissioner advised the Rumuola Community representatives to settle for dialogue as a means of solving issues instead of picketing the Corporation. He added that the Port Harcourt Water Corporation which is currently being funded by World Bank and African Development Bank is very important to the development of the state and needs to be protected in order for the project to succeed. The highlight of the peace meeting was when the honourable Commissioner gave directive for the immediate employment of one Mr. Samuel Nsirimovu into Port Harcourt Water Corporation. Mr. Nsirimovu is a Rumuola unemployed youth who holds a Masters degree in Mechanical Engineering.

Engr. Hossana Dajan also speaking for PHWC assured Rumuola Community that they will benefit from both the Corporation and the funding banks as the Banks are dedicated to sharing prosperity and place a lot of emphasis on the engagement of benefiting communities positively to ease the hardship of the people. He further urged them to protect the Corporation because in the future, Rumuola Community with the location of the Water Corporation in their land will play very important role in solving the water crisis in River State.

PHWC PARTICPATES IN WORLD BANK SYSTEMATIC TRACKING OF EXCHANGES IN PROCUREMENT STEP TRAINING
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22nd June 2016

A delegation of Port Harcourt Water Corporation attended the World Bank facilitated Systematic Tracking of Exchanges in Procurement (STEP) Training Workshop that was held at the World Bank Office Abuja Nigeria Office on 22 June, 2016.

The workshop was also attended by delegates from Bauchi State Water and Sewerage Corporation BSWSC and other utilities who are implementing 3rd National Water Urban Sector Reform Project.

Among the delegates from PHWC was: the Managing Director , Mr. Kenneth Anga; The Urban Water Sector Reform and Port Harcourt Water Supply and Sanitation Project Management Consultants team Leader Engr. Martin Ede; The Water and Sanitation Expert, Engr. Peter Chukwuma; The Procurement Expert, Andrew Yohanna and The PHWC Procurement Officer; Kadilo Frank Taol.

Further the Finance Management Expert for the project, Mr. Francis Fakoyejo said that the project will operate multiple currency accounts and inquired of Banks’ plans to service the project.

The STEP Training among other things addressed the segment, class, family and commodity in United nations Standard Products and Services Code UNSPSC. The training also addressed cases studies in a typical Project Implementation Unit and treated procurement categories, definitions, types and new methods for international , national and limited selections.

PHWC MANAGEMENT MEETS WITH TOP COMMERCIAL BANK CHIEFS
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PHWC MANAGEMENT MEETS WITH TOP COMMERCIAL BANK CHIEFS

8th June 2016

In readiness for the implementation of the 3rd Urban Water Sector Reforms and Port Harcourt Water Supply and Sanitation Project, the Management of Port Harcourt Water Corporation held a Consultative meeting with top management teams of two Commercial Banks in Port Harcourt.

The joint meeting held on 8 June, 2016 with delegations from Zenith Bank Plc and Access Bank Plc. Among the delegates of the banks were: Chidinma Durere; Zonal Head Acess Bank, Gabby David; Deputy Manager Acess Bank, Henry Okolo; Senior Manager Zenith Bank, Wobia Tasie-Amadi; Assistant General Manager Zenith, Robert Osagbor; Assistant General Manager Zenith, Chimezie Kanu; Senior Manager Zenith Bank and Chioma Nwokeukwu; Area Branch Officer Zenith Bank.

Receiving the bankers’ delegation, the MD of PHWC said the Corporation will require the assistance of competent bankers to partners with it in managing the funds of the project, adding that the Corporation will expect seamless and smooth transaction processes from any partnering commercial banks.

Further the Finance Management Expert for the project, Mr. Francis Fakoyejo said that the project will operate multiple currency accounts and inquired of Banks’ plans to service the project.

The Banks’ chiefs showed satisfaction with the meeting and expressed their willingness to partner with the Corporation to ensure impeccable successful implementation of the project and other financial operations .

AFRICAN DEVELOPMENT BANK TAKES PROCUREMENT MISSION TO PORT HARCOURT WATER CORPORATION
TO PORT HARCOURT WATER CORPORATION
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25th – 26th May 2016

As part of the efforts to prepare Port Harcourt Water Corporation for successful implementation of the Urban Water Sector Reforms and Port Harcourt Water Supply and Sanitation Project, the Procurement Expert of the African Development AfDB Mr. Abba Jafaar led a Procurement Mission to Port Harcourt Water Corporation for 2 day Procurement Workshop.

The Procurement Workshop took place from Wednesday 25 to Thursday 26 May, 2016 at the Conference room of PHWC. According to Abba Jafaar, the objective of the workshop was to keep the PIU abreast of the new Procurement Policies of African Development Bank.

The Workshop also discussed various methods of procuring various types of goods, services and works. The Third National Urban Water Sector Reform and Port-Harcourt Water Supply and Sanitation Project aims to: provide sustainable access to safe drinking water and sanitation to the residents of Port-Harcourt City in Rivers State and Strengthen the Federal Government’s capacity to reform the urban water supply and sanitation sector and improve service delivery across the country

Study Tour to Port Harcourt Water Corporation by Bauchi Water Sector Officials
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Bauchi Water Sector Officials

Port Harcourt Water Corporation hosted some high ranking officers of the Bauchi water sector on Tuesday 26th and Wednesday 27th July 2016. The representatives sought to learn from PHWCs’ progress and apply such lessons to the reform of the Bauchi state water sector.

Among the delegation was the Bauchi state Commissioner for Water Resources, Hon Mohammed Ghali Abdulhameed; The Chairman House Committee on Water, Hon. Abdulhamid Rufai; The Permanent Secretary of the Ministry, Mrs Lydia Haruna Tsammani; The General Manager Bauchi State Water Board, Engr. Aminu Aliyu Gital; Three other top Staff of the Bauchi State Ministry of Water Resources and one representative of the Union.

The delegates were taken through presentations on PHWCs’ Journey so far by the Managing Director PHWC, Mr Kenneth Anga; ICT status by the ICT Specialist, Mr Osowo Ebuta and PHWC & Social Media by the Communications & PR officer, Miss Dennisada Fiberesima. The delegates also held closed door meetings with PHWCs’ top management to discuss technical issues and share peer to peer experience.

In the second day of their tour, the Bauchi delegates met with the Hon. Commissioner Rivers state Ministry of Water Resources & Rural Development, The Director General Rivers state Water Services Regulatory Commission and The General Manager, Rivers state Small Towns Water supply Agency to further understand the water sector reforms Rivers state had successfully gone through.

The contingents were quite impressed by PHWC’s progress and left Port Harcourt enthusiastic that Bauchi state can achieve same in the very near future.

OBIYE ACADEMY STUDENTS EXCURSION TO PHWC
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OBIYE ACADEMY STUDENTS EXCURSION TO PHWC

Port Harcourt Water Corporation received 20 students from Obiye Academy, Trans-Amadi, Port Harcourt on Tuesday 19th July 2016.

The students who were SS2 and recently graduated SS3 students were driven to embark on the excursion by their quest for more knowledge on Water & Sanitation Hygiene as well Potable water treatment and distribution.

The students were received by the Human Resources department of Port Harcourt Water Corporation and taken round our facilities, starting with the Headquarters at Rumuola, then later the Wastewater Treatment Plant at Eagle Island.

They were enlightened on water treatment processes, including relevant equipment use and shown the stage by stage process of water production before distribution. They were shown the process of daily Wastewater treatment at the plant.
Some students perhaps intrigued by what they saw, expressed their desire to seek further knowledge on the water sector by further education.

Nigerian Society of Chemical Engineers, Bonny Island branch on faculty visit to PHWC
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Nigerian Society of Chemical Engineers, Bonny Island branch on faculty visit to PHWC

Five representatives of the Nigerian Society of Chemical Engineers, Bonny Island were given a tour of PHWC facilities on Friday 10/06/2016. The tour which covered PHWC Rumuola station and Waste Water Treatment plan was preceded by a briefing session delivered by the PHWC Water Operations Manager, Engr Bowadua Ngiangia.

The representatives who are also staff of NLNG Bonny, Engr. Wilson Dadet, Engr Osondu Opara, Engr. Phillip Abolarin, Engr Clifford D.G. and Engr. Birinengi Harry inquired of PHWC Water treatment, Water production process and maintenance. They also sought information on the recently launched Urban Water Sector Reform and Port Harcourt Water Supply & Sanitation Project.

The group was quite interested in the project and It is expected that there will be future visits as the project progresses not just from NSChE but also from PHWC as we visit the NLNG plants in Bonny.

HILLTOP INTERNATIONAL CHILDRENS’ SCHOOL ON EXCURSION TO PHWC
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HILLTOP INTERNATIONAL CHILDRENS’ SCHOOL ON EXCURSION TO PHWC

As part of the annual Children’s’ day celebration, Port Harcourt Water Corporation received 44 pupils on excursion from Hilltop Children’s’ School on Thursday 26th May, 2016.

The excursion was organized by the school as means of introducing the pupils to water production and possibly sparking an interest for future involvement.
The pupils showed a lot of enthusiasm as they were taken around, first to the Water Quality Analysis laboratory then to the Eagle Island pumping station.

The excursion was organized by the school as means of introducing the pupils to water production and possibly sparking an interest for future involvement.
The pupils showed a lot of enthusiasm as they were taken around, first to the Water Quality Analysis laboratory then to the Eagle Island pumping station.

The pupils were well received by the Human Resources department of PHWC as we are always excited about spreading information about our water production process and the water sector.

WORLD WATER DAY 2016
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WORLD WATER DAY 2016

Port Harcourt Water Corporation participated in the symposium organised by the Rivers State Ministry of Water Resources and Rural Development to mark World Water day on March 22nd, a day set aside by the United Nations to draw attention to global water related issues. The event held on Tuesday 22nd March, 2016 in Port Harcourt.

The theme of World Water Day 2016, ‘Water and Jobs’, was discussed in earnest by different academics and professionals at the event. Special emphasis was placed on the ongoing water sector reform in Rivers state in which Port Harcourt Water Corporation is a major figure head through the Port Harcourt Water Supply and Sanitation Project (PHWSSP) sponsored by the World Bank and the African Development Bank. The Hon. Commissioner, Rivers state Ministry of Water Resources and Rural Development while speaking on the project also emphasized its prospects for job creation for Rivers citizens.

The event was graced by several Institutions and Organisations in the water sector represented by their staff, as well as Stakeholders and other government officials some of which were Rivers State Water Services Regulatory Commission (RSWSRC), Rural Water Supply and Sanitation Agency (RUWASSA), Rivers State Small Towns Water Supply and Sanitation Agency (RSSTOWA) and the Niger Delta Basin Development Authority (NDBDA).

PHWC was actively represented by its management and staff at the event. Engr Bowadua Ngiangia (Water Operations Manager) gave a presentation educating guests at the event on PHWC operations and the current status of the project.

Aspirations ran high on the possibility of provision of potable water for all upon completion of PHWSSP and guests were encouraged to pay closer attention to water and sanitation as well as encourage others to do same.

National Environmental Standards and Regulations Agency (NESREA) inspects Port Harcourt Water Corporations’ Waste Water Treatment Plant.
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National Environmental Standards and Regulations Agency (NESREA) inspects Port Harcourt Water Corporations’ Waste Water Treatment Plant

On Tuesday, 1st March, 2016, some representatives of NESREA on inspection to the Port Harcourt Water Corporation Waste Water Treatment Plant were received by Mr. Dennis Wokoma, the PHWC Waste Water Operations Supervisor.

The NESREA team comprised of Charity Tolofari, Odeshi Tolulope, Ibiene Iwuoha and Raph Nnam, the Zonal Director.

The purpose of this inspection was to ensure minimal negative environmental impact as well as the protection of public health concerns in PHWC’s water and sewage service delivery. The representatives also expressed their organizations’ desire to enter into a partnership with PHWC.

The representatives while on a tour of the PHWC Waste water treatment plant, Eagle Island, were enlightened about the Corporation and its services paying special emphasis to Waste water services and Quality control. They were very interested in the treatment process, especially the recycling of treated waste water and the attitude of the host community towards the facility. They also discussed plans for expansion and duplication of the facility, this came up as a result of their concerns about individuals still utilising illegal dumpsites as a result of inaccessibility which triggered this inspection visit.

Upon conclusion of the inspection, the NESREA officials expressed optimism towards the facility and reinforced their collaboration plans for PHWC

Delta State Ministry of Water Resources Sends Representatives to Port Harcourt Water Corporation
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Delta State Ministry of Water Resources Sends Representatives to Port Harcourt Water Corporation

On Thursday, 4th February, 2016, Port Harcourt Water Corporation hosted Some representatives from the Delta state Ministry of Water Resources, Asaba.

The representatives, Ejite .O. Moses, Nwokolo .O. Paula, Emonena E.J, Ogbakpah and Ebenuwa C.C were on an investigative mission to learn about PHWC’s methods of operating its facilities, especially the Waste Water Treatment Plant as their ministry had an interest in developing similar operations in Delta state.

The representatives were received by the Projects and Planning Manager for PHWC, Engr. Emmanuel Idoniboye who addressed their questions on PHWC’s current status and how the Corporation attained its current height. They were given a tour of the Water Quality unit, The Waste Water Treatment Plant and shown some core equipment in the water production process in a bid to familiarize them with the processes of operating these facilities.

Their visit ended with a courtesy visit to the PHWC Managing Director, Mr. Kenneth Anga.

Honourable Commissioner Ministry of Water Resources and Rural Development Visits Port Harcourt Water Corporation’s
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Ministry of Water Resources and Rural Development Commissioner Visits Port Harcourt Water Corporation’s

The Honourable Commissioner for the Rivers state Ministry of Water Resources, Chief Ibibia Walter was at the Port Harcourt Water Corporation headquarters, Rumuola on Friday 8th January, 2016. This was an introductory visit aimed at familiarising him with the Management and staff of the Corporation.

Accompanying the commissioner was the Ministry’s Permanent Secretary, Dr Paulinus Nwankwoala and Directors of the ministry.

The Commissioner was received in the office of the Managing Director, PHWC, Mr Kenneth Anga after which there was a meeting with PHWC staff.

The commissioner expressed delight in the quality of working environment and assured the MD of PHWC and the staff of his determination to work assidiously towards meeting the Governments objects for the water sector.

The commissioner said that If we set this right, we would have met 45% of our water supply for the state.

Nigerian Television Authority (NTA) Visits Port Harcourt Water Corporation’s Eagle Island Pumping Station
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Nigerian Television Authority (NTA) Visits Port Harcourt Water Corporation’s

Port Harcourt Water Corporation granted interviews to some journalists from the Nigerian Television Authority (NTA) who were developing a story on the challenges of water supply.

The journalists were curious about the challenges faced by the Corporation in the water supply process; they also sought to understand the plan for extending water supply outside the pilot scheme area (Eagle Island)

They met with and interviewed the PHWC Water Operations Manager, Engr. Bowadua Ngiangia who explained the ongoing metering system and stated the prospects of the Corporation. Engr. Ngiangia in explaining the superior quality of the water supplied by PHWC disclosed that due to surface water runoff and mixing with underground water, most private boreholes are contaminated and hazardous to health, since individuals fail to carry out the necessary water treatment procedures.

The station supervisor in charge of Eagle Island, Mr. Raymond Joel, gave the journalists a tour of the facility and explained the production process carried out by the Corporation to ensure that the water quality maintains the standard.

Rivers State College of Health Science & Technology Students on A Tour of Port Harcourt Water Corporation’s Waste Water Treatment Plant, Eagle Island
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Rivers State College of Health Science & Technology Students Tour to WWTP

On Wednesday, 2nd December, 2015, Port Harcourt Water Corporation received students of the Rivers State College of Health Science & Technology on a field trip to the Waste Water Treatment Plant located in Eagle Island.
About 50 students led by their lecturer on “Contemporary issues on environmental health”, Mr. Edwin Isotu Edeh partook in the tour of the facility. The students sought to improve their knowledge on environmental health through firsthand experience of the processes of waste water treatment.
They were shown the equipment utilized, and the sequential procedure of treatment was explained to them, as well the high economic and environmental importance of waste water management.

Water Operators Partnership (WOP) between Nairobi City Water and Sewerage Company (NCWSC), Kenya and Port-Harcourt Water Corporation (PHWC), Nigeria.
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Water Operators Partnership (WOP) with Nairobi City Water and Sewerage Company (NCWSC)

The Corporation with the support of Sustainable Urban Water Supply and Sanitation Agency (SUWASSA) has established a business partnership arrangement with the Nairobi City Water and Sanitation Company (NCWSC) to Identify priority areas for improvement of PHWC operations, train PHWC personnel in priority areas of water supply and sanitation operations, institutionalise a system of process benchmarking and monitoring to enable the Corporation measure the extent of development with the period of partnership. The arrangement is supported by the Water Operators’ partnership Program-WOP in Africa.

The Partnership programme under WOP Africa between NCWSC the mentor and PHWC the mentee commenced with the mentors first visit to PHWC on the 2nd Feb through 6th Feb 2015. During their visit a diagnostic assessment of PHWC was carried out with the support of PHWC staff to develop a Performance Improvement Plan (PIP) that will be adopted by PHWC.

The audit exercise identified areas within PHWC that can be addressed within the short term period of 6 to 12 months to help strengthen the utility as it secures funding within the transformational stage. The diagnostic audit which aims to identify and prioritize areas for improvement and to structure the required assistance assessed the business processes related but not limited to:

  • Customer relations, billing and collection
  • Revenue generation and information
  • Capacity development and management
  • Strategic management and planning

The programme is continuing and expected to last for about 2-3 years.

World Bank Visits Port Harcourt Water Corporation
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World Bank Visits Port Harcourt Water Corporation

On Saturday, 7th November, 2015, Port Harcourt Water Corporation received representatives of its partner and sponsor, the World Bank.
The representatives were: Mr. Pier Mantovani (Team Lead), Mr. Camilo Lombana (Water Specialist), Mr Michel Duret (Water & Sanitation Program Coordinator), Mr Luis Andres (Lead Economist), Mr Hassan Kida (Lead Water & Sanitation Specialist) and Mrs Tola Adeleru (Program Assistant).
The representatives were brought up to speed on the corporation’s activities by Mr. Kenneth Anga (Managing Director, PHWC). He gave a detailed presentation spanning across all key elements of PHWC, some of which were: its background, structure, systems and processes, revenue, utility assessment, partners and challenges.
Included in the day’s activities was a tour of the Rumuola and Eagle Island stations, during which the representatives were made to understand PHWC processes of water production and challenges affecting optimum service delivery.
The World Bank representatives were quite impressed by what they saw and showed a lot of enthusiasm towards the project and the Corporation.

World Bank Visits Port Harcourt Water Corporation

The visit came to a close on Monday 9th November, 2015 with a Stakeholder meeting organized by the corporation to give the World Bank representatives an opportunity to meet and interact with some of its Stake holders cutting across various areas of Port Harcourt.
The representatives also met with the Permanent Secretary, Rivers State Ministry of Water Resources and Rural development, Dr. Paulinus Nwankwoala and the Director General, Rivers State Water Service Regulatory Commission, Mr Christopher Obasiolu in their respective offices.
Expectations and optimism ran high for all those involved as the current status of the corporation was examined and the feasibility of the project discussed.

National institute of quantity surveyors visits Port Harcourt Water Corporation
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National institute of quantity surveyors visits Port Harcourt Water Corporation

To commiserate their annual national week, the National Institute of Quantity surveyors, Rivers State chapter paid a courtesy visit to Port Harcourt Water Corporation on Tuesday, 20th October, 2015.
‘Achieving good governance through cost effective procurement and project delivery’ was the theme of this year’s events and this served as the driving force for their visit.
The institution, represented by eleven members among who was the incoming deputy chairman, QS Ozioma Agi sought for collaboration between them and the Corporation. This came on the wheels of their encouragement of the Corporation to tap into their knowledge of costs in the building industry for ongoing and upcoming projects.

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